Terms & Conditions

RED&BRICK LTD

Last updated: 21 June 2025

1. Introduction

Welcome to imagestoreonline.com (the “Site”). The Site is owned and operated by RED & BRICK LTD, a company incorporated in England & Wales (Company No. 15024307) whose registered office is 291 Northfield Avenue, London, W5 4XB, United Kingdom (“we“, “our“, “us“). These Terms & Conditions of Service (the “Terms”) govern your access to and use of the Site and the digital image files, AI-generated assets and related services we make available (collectively, the “Services”).

By accessing or using any part of the Services you confirm that you (i) are at least 18 years old (or the age of majority in your jurisdiction, if higher); (ii) have read, understood and agree to be bound by these Terms; and (iii) have the authority to enter into these Terms on behalf of yourself or the legal entity that you represent. If you do not agree to these Terms, you must not use the Services.

2. Definitions

Term	Meaning
Account	The user profile you create on the Site enabling you to purchase or download Digital Content.
Business User	A user acting in the course of business, trade or profession.
Consumer	An individual acting wholly or mainly outside their trade, business, craft or profession.
Digital Content	Digital image files, artwork, design assets, metadata or other intangible digital items supplied by us via the Services.
Licence	The usage rights granted to you under Section 7 for Digital Content purchased or downloaded from the Site.
Order	A request submitted by you through the Site to purchase Digital Content.

3. Account Registration & Security

3.1 You must create an Account to place an Order. You agree to provide accurate, complete and current information during registration and to keep your Account information up to date.

3.2 You are responsible for safeguarding your login credentials and for all activities that occur under your Account. You must notify us immediately at info@imagestoreonline.com of any unauthorised use or security breach.

3.3 We may suspend or terminate your Account (see Section 15) if we reasonably suspect that you have breached these Terms or engaged in fraudulent or unlawful activity.

4. Ordering Process

4.1 To place an Order you must follow the checkout process on the Site. Your Order constitutes an offer to purchase Digital Content. We will send you an email acknowledging receipt of your Order; this does not constitute acceptance.

4.2 A contract between you and us is formed when we make the Digital Content available for download or otherwise confirm acceptance (“Contract”).

4.3 We reserve the right to refuse or cancel any Order for reasons including but not limited to: unavailability of Digital Content, errors in pricing or description, suspected fraud, AML/CTF concerns, or violation of these Terms.

5. Pricing, Payment & Taxes

5.1 Prices are displayed in the currency indicated on the Site and are inclusive of UK VAT (where applicable) unless stated otherwise. You are responsible for any other applicable taxes, duties or charges imposed by your jurisdiction.

5.2 Payment must be made using one of the payment methods supported on the Site. Card payments are processed by our appointed payment service provider; we do not store full card details.

5.3 We may conduct risk-based customer due diligence and request additional information (e.g., proof of identity, business registration) for high-value or suspicious transactions to comply with anti-money-laundering and sanctions regulations.

6. Delivery of Digital Content

6.1 Digital Content will be deemed delivered when we make it available for download through your Account or send it to the email address associated with your Account.

6.2 Upon delivery you will lose any statutory right to withdraw within 14 days under Regulation 37 of the UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, because the supply of Digital Content is not provided on a tangible medium once download begins.

6.3 If the Digital Content is defective or fails to download, please contact us within 14 days of purchase. We will re-supply the file or, if we cannot remedy the defect, refund the price paid.

7. Licence Grant & Usage Rights

7.1 Subject to your full payment of the applicable fee and strict compliance with these Terms, we grant you a non-exclusive, worldwide, perpetual, non-transferable and non-sublicensable licence to use the Digital Content for the purposes and under the restrictions set out below (the “Licence”).

7.1.1 Permitted Uses (examples)

• Advertising, marketing and promotional materials
• Websites, social media, mobile apps and software UI
• Printed media, including books, magazines, brochures and packaging
• Corporate presentations and reports
• Digital products for end users (e.g., video games, e-learning) provided the Digital Content is not distributed or made separately available

7.1.2 Restricted / Prohibited Uses

• Resale, distribution, sublicensing or making the Digital Content available as a standalone file or in a competing service (e.g., stock image marketplace)
• Use in trademarks, logos or service marks without purchasing an extended licence from us
• Use in any unlawful, defamatory, pornographic, hateful, misleading or discriminatory context
• Use that infringes the privacy, publicity or other rights of any person
• Training or fine-tuning machine-learning or generative AI models without our express written consent

7.2 Where the Digital Content depicts identifiable people or property, we provide no warranties that model or property releases have been obtained. You are responsible for obtaining such releases if required for your intended use.

7.3 Business Users may permit employees or contractors to work with the Digital Content solely for your own projects, provided they are bound by confidentiality and usage obligations no less protective than these Terms.

8. Intellectual Property & Ownership

8.1 Except for the Licence expressly granted to you, all right, title and interest in and to the Site, Services and Digital Content (including any associated intellectual property rights) remain with us and our licensors.

8.2 You must not remove, obscure or alter any copyright or proprietary notice on or accompanying the Digital Content.

8.3 We respect the intellectual-property rights of others and operate a “notice and takedown” procedure. If you believe any Digital Content infringes your rights, please email info@imagestoreonline.com with the subject line “IP Complaint” and include: (i) identification of the work claimed to be infringed; (ii) identification of the infringing material; (iii) your contact details; and (iv) a statement under penalty of perjury that you are authorised to act.

9. AI-Generated Content Disclosure & Risk Notice

9.1 Some or all Digital Content is generated in whole or in part using artificial intelligence (“AI“). AI technologies may occasionally produce unpredictable artefacts or outputs. While we strive for accuracy, Digital Content is provided “as is” and may contain errors, including incorrect representations of persons, places or objects.

9.2 You acknowledge the inherent limitations of AI-generated imagery and agree to review Digital Content for accuracy and suitability before use.

10. Acceptable Use Policy

You agree not to:

1. Use the Services in any manner that violates applicable law or regulation;
2. Attempt to gain unauthorised access to the Site, other Accounts or any related systems;
3. Interfere with or disrupt the integrity or performance of the Services;
4. Engage in data mining, scraping or harvesting of Digital Content beyond the Licence;
5. Submit or transmit content that is unlawful, harmful, abusive, harassing, defamatory, vulgar, obscene, invasive of privacy, hateful, or otherwise objectionable.

11. Data Protection & Cookies

11.1 Our processing of personal data is governed by our Privacy Policy and Cookie Policy, which form part of these Terms. You can manage cookie preferences via the cookie banner displayed on first visit.

11.2 We implement appropriate technical and organisational measures to protect personal data in accordance with UK GDPR. However, the transmission of information via the internet is not completely secure; any transmission is at your own risk.

12. Warranties & Disclaimers

12.1 We warrant that we have the right to license the Digital Content to you and that your use of the Digital Content in accordance with these Terms will not infringe any UK copyright.

12.2 Except as expressly stated in Section 12.1, the Site, Services and Digital Content are provided “as is” and “as available” without any warranty of any kind, whether express or implied. We expressly disclaim any warranties of merchantability, fitness for a particular purpose, non-infringement and uninterrupted availability.

13. Limitation of Liability

13.1 Nothing in these Terms limits or excludes liability for (i) death or personal injury caused by negligence, (ii) fraud or fraudulent misrepresentation, or (iii) any matter which may not be limited or excluded by law.

13.2 Subject to Section 13.1 and to the fullest extent permitted by law:

• (a) we will not be liable for any indirect, consequential, special or punitive damages, or for any loss of profits, revenues, business, contracts, goodwill, data or anticipated savings; and
• (b) our aggregate liability to you arising out of or in connection with the Services, whether in contract, tort (including negligence) or otherwise, will not exceed (i) for Consumers, the greater of £50 or the amount you paid for the Digital Content giving rise to the claim; (ii) for Business Users, the total fees paid by you to us in the 12 months preceding the event giving rise to the claim.

14. Indemnity

You agree to indemnify, defend and hold harmless us, our affiliates, directors, officers, employees and agents from and against any claims, liabilities, damages, losses and expenses (including reasonable legal fees) arising out of or in any way connected with: (a) your breach of these Terms; (b) your use of the Digital Content other than as permitted; or (c) your violation of any law or third-party right.

15. Suspension & Termination

15.1 We may suspend or terminate your Account or revoke the Licence without notice if we reasonably believe you have breached these Terms or engaged in fraudulent or illegal activity.

15.2 Upon termination:

• (a) all rights granted to you under these Terms will immediately cease; and
• (b) you must cease all use of affected Digital Content and, at our request, delete or destroy any copies.

15.3 Termination will not affect any rights or remedies accrued up to the date of termination.

16. Changes to the Services & Terms

16.1 We may update the Services and these Terms from time to time to reflect changes in law, best practice, or service features. Where the change materially affects your rights or obligations, we will endeavour to give you at least 14 days’ notice via email or an on-Site banner.

16.2 Your continued use of the Services after the effective date of any revised Terms constitutes acceptance of those changes.

17. Third-Party Services & Links

The Site may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, policies or practices of any third-party websites or services.

18. Governing Law & Jurisdiction

These Terms, their subject matter and formation (and any non-contractual disputes or claims) are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction; however, if you are a Consumer domiciled in the EU you may benefit from any mandatory provisions of, and bring proceedings in, your local law.

19. Alternative Dispute Resolution (Consumers)

If you are a Consumer resident in the European Union, you may access the EU Online Dispute Resolution platform at https://ec.europa.eu/odr. We are not obliged to participate in ADR and reserve the right to decline.

20. Force Majeure

We will not be liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, strikes, utility failures, pandemic, or governmental restrictions.

21. Assignment

You may not assign or transfer any rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction as part of a restructuring, sale of business or similar transaction.

22. Severability

If any provision of these Terms is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect.

23. Entire Agreement

These Terms (including documents incorporated by reference) constitute the entire agreement between you and us regarding the Services and supersede all prior agreements, understandings and representations.

24. Waiver

No failure or delay by either party in exercising any right under these Terms will operate as a waiver of that right.

25. Contact

For questions about these Terms or the Services, please contact:

RED & BRICK LTD
291 Northfield Avenue
London
W5 4XB
United Kingdom
Email: info@imagestoreonline.co